Terms of Service

Please read these terms carefully before using the ZONVEER European website or placing an order. They describe the conditions for using the site and purchasing from us.

These terms do not limit any mandatory consumer rights that apply to you. For assistance, email service@zonveermoto.com.

When using this website, you agree to comply with applicable laws and not use our products or services for unlawful or unauthorised purposes. Please do not introduce malicious code or interfere with the security or operation of the site.

You must be old enough to enter into a contract under the laws that apply to you, or have any consent required by those laws.

We may restrict access to the service where reasonably necessary, such as to protect customers, prevent fraud or address misuse, subject to applicable law. You may not reproduce, sell or exploit the service or its content without permission where required.

We aim to provide accurate and current information about our products and services. Product images, descriptions and specifications are provided to help you make an informed choice. If you notice an error, please contact us. Your statutory rights in relation to goods and information provided before purchase remain unaffected.

Prices and product availability shown on the website may change. The price and charges applicable to your order are presented during checkout. Any change to an existing order or contract is subject to applicable law and your consumer rights.

Products may be available in limited quantities and may be subject to delivery restrictions. Please review the relevant product information before ordering.

For cancellations and returns, see our Refund & Return Policy. Our eligible products are covered by the two-year limited warranty, subject to its terms. The commercial warranty is separate from and does not reduce your statutory rights, including any applicable legal guarantee.

Please provide accurate and up-to-date contact, billing and delivery information when ordering. If we cannot fulfil or accept an order, we will contact you using the details provided and handle any payment in accordance with applicable law.

We may place reasonable limits on an order, for example where necessary to address availability, suspected fraud or errors, subject to your rights under applicable law.

The site may provide access to tools or services supplied by third parties. Their availability and terms are determined by the relevant provider. Please review their terms and privacy notices before using them. Your mandatory consumer rights remain unaffected.

Links on this site may take you to websites operated by third parties. Those websites have their own terms and privacy practices. Please review them before using third-party services or making a purchase.

If you send us feedback, comments or other material, please ensure that it is lawful and does not infringe another person's rights. We may use feedback to operate or improve our services, subject to applicable law and our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used and shared and describes your privacy choices.

We may correct errors in product descriptions, prices, promotions, shipping information or availability. If an error affects an order, we will contact you and explain the available options in accordance with applicable law and your contractual and statutory rights.

You must not use the site for unlawful activity, infringe intellectual-property or privacy rights, submit false or misleading information, harass others, upload malicious code or interfere with security features. We may take proportionate action to address misuse, subject to applicable law.

We work to keep the site available and secure, but interruptions or technical issues may occur. Nothing in these terms excludes or limits liability or consumer rights that cannot be excluded or limited under applicable law, including rights relating to defective goods and services.

If your unlawful use of the service or infringement of a third party's rights causes a claim, any resulting responsibility will be determined under applicable law. Nothing in this section limits rights or protections that apply to consumers.

Applicable law governs these terms and purchases made through the website. Nothing in these terms deprives consumers of mandatory protections available under the law that applies to them.

For questions about these Terms of Service, email service@zonveermoto.com.